UX Researcher executing qualitative and quantitative research to support existing product teams at Trainline. Collaborating with cross - functional teams to improve customer experiences.
About the role
- Join TRATON as a UX Researcher to enhance driver-oriented features through user insights. Collaborate with a team to improve transportation solutions for drivers and transport operators.
Responsibilities
- own and prioritize a research and pilot plan for driver-oriented features
- plan and conduct qualitative and quantitative studies with drivers and transport stakeholders
- design and run small-scale customer pilots
- translate findings into clear recommendations
- collaborate closely with developers, UX colleagues, designers, and product owners
- communicate insights effectively
Requirements
- experience in UX research, human factors, behavioural science, service design, or a related field
- comfortable going from open questions to structured studies and clear insights
- ability to explain findings in understandable language
- enjoyment in being part of a collaborative team
- motivation to help drivers and transport operators have more efficient workdays
Benefits
- wellness allowance
- bonus
- flexible hours
- company car leasing
- events for employees and their families
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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