Hybrid Senior Product Manager

Posted 6 hours ago

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About the role

  • Senior Product Manager enhancing KAYAK's product offerings for corporate customers. Leading product development and scaling a global booking platform with complex customer requirements.

Responsibilities

  • Define and drive the expansion of the traveler and travel manager experience across all countries and platforms, including our mobile website and app.
  • Support the expansion of our booking and servicing capabilities on K4B to attract new customers and improve the experience of our existing customers.
  • Along with our account management and agency partners, collect feedback from and respond to users.
  • Become an advocate for our travelers and travel managers - understanding and documenting their motivations and goals. Use that knowledge to define and prioritize user problems and needs, maintaining a robust roadmap of features.
  • Craft feature requirements, weighing impact against goals and technical feasibility.
  • Work with cross-functional teams, as product and project manager, to define specifications and help launch features against realistic benchmarks and goals
  • Coordinate the roll-out of new product features across all existing customers, working closely with Product Marketing, Marketing, Sales and PR / Comms.
  • Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal.
  • Stay up to date with our competitive landscape and stay informed about both travel and e-commerce spaces, especially within Flights, and the latest capabilities across multiple platforms.

Requirements

  • Specific experience in working on travel or hospitality products; technical experience preferred
  • Collaboration with team members from all levels of the business, across time zones. Specific experience working with commercial and engineering teams to build solutions that meet user needs.
  • Experience as a Product Owner in Agile Teams is a plus.
  • Collaboration with third parties to bring a technical solution to market.
  • Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication.
  • Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment.
  • Personal experience as a traveler, offering firsthand insight into user challenges during trip planning and online booking.
  • BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous.

Benefits

  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to HeadSpace
  • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Competitive retirement and health plans
  • Free lunch 2 days per week
  • Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more

Job title

Senior Product Manager

Job type

Experience level

Senior

Salary

$140,000 - $170,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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