Hybrid Quality Consultant

at SBSC

• Job title: Quality Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Quality Consultant supporting the Camilian entities in health and institutional quality processes. Seeking to implement and review quality models while fostering safety and improvement culture.

Responsibilities

• Act as a consultant to Camilian units, supporting the implementation, review and consolidation of the institutional Quality Model.
• Provide technical guidance to professionals regarding the adoption of best practices and regulatory, normative and accreditation requirements.
• Support the standardization of processes and the dissemination of a culture of quality and safety.
• Prepare, review and draft institutional documents such as policies, standards, standard operating procedures (SOPs), workflows, manuals and work instructions.
• Conduct identification, analysis and assessment of clinical, operational and strategic risks, using proactive methodologies (e.g., risk matrix, Londres method, GUT).
• Manage reactive responses to adverse events, nonconformities and incidents, including root cause analysis and definition of corrective and preventive actions.
• Monitor risk indicators and support evidence-based decision-making.
• Perform on-site technical visits and internal audits at units, including in other Brazilian states, assessing compliance with established standards, protocols and processes.
• Prepare technical audit reports identifying gaps, opportunities for improvement and recommendations.
• Monitor the implementation and effectiveness of action plans arising from audits.
• Know, apply and disseminate quality tools such as PDCA, Ishikawa, Pareto, indicators, GUT matrix, process mapping and SWOT analysis.
• Perform critical analysis of data and performance indicators, identifying trends, deviations and opportunities for improvement.
• Develop, monitor and validate structured action plans, defining responsible parties, deadlines and effectiveness indicators.
• Use management systems for recording, monitoring and evidencing implemented actions.
• Possess strong verbal and written communication skills, with technical clarity and adaptation to different audiences.
• Act as a facilitator in meetings, workshops, trainings and technical presentations, including for leadership and senior management.
• Contribute to team engagement and the strengthening of a culture of quality, safety and continuous improvement.
• Work in an integrated manner with areas such as clinical/care, administrative, legal, compliance, research and education.
• Support institutional committees, centers and forums related to quality, patient safety and risk management.
• Contribute to preparing the institution for accreditation processes, certifications and external evaluations.
• Disseminate institutional values, reinforcing the history of São Camilo de Lellis and contributing to the development of organizational culture.

Requirements

• Possess strong verbal and written communication skills, with technical clarity and adaptation to different audiences;
• Act as a facilitator in meetings, workshops, trainings and technical presentations, including for leadership and senior management;
• Contribute to team engagement and the strengthening of a culture of quality, safety and continuous improvement;
• Bachelor's degree in Health or Administration;
• Experience in hospital quality processes.

Benefits

• Private health insurance;
• Meal voucher;
• Food allowance;
• Transportation voucher;
• Breakfast provided at the unit;
• Country club for leisure;
• 25% discount at São Camilo Universities