Digital Product Owner for Sanofi's iCare suite, transforming Patient Support Services with Agile methodologies and stakeholder collaboration.
Responsibilities
Collaborates with business stakeholders and iCare users to understand and document user flows and processes
Ensure that the voice of the customer is incorporated into the product design
Works cross functionally across the digital organization including digital product owners as well as customer experience team
Document and prioritize product specifications including goals, use cases, user stories, and business requirements
Continuously develops and communicates the value to the development teams and defines the features of the system
Contributes to the definition and maintains the Non-Functional Requirements (NFRs)
Manages the flow of work through the program Kanban and into the program backlog
Collaborate with other product owners for release management through the hypercare phase
Collaborate with cross functional partners like legal, compliance, quality when needed
Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes
Requirements
Bachelor's degree
3+ years of experience in Digital product Owner or Product Management
Experience in the Pharmaceutical sector or Healthcare sector or related
Product Management, Business Analysis
Business acumen & Business Partnering
Advanced Communication skills
Application Design Experience
Experience managing external vendors
Working knowledge of the patient regulatory environment
Proven ability to lead and influence teams without direct authority
Proficiency with Jira and Microsoft tools – Excel, Powerpoint • Confluence is a plus
Benefits
health and wellbeing benefits including high-quality healthcare
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