About the role

  • IT PMO Innovation Manager at Sally Beauty Holdings ensuring SDLC adherence and fostering innovation. Collaborating with IT leadership to drive project performance and continuous improvement.

Responsibilities

  • Audit all IT projects for adherence to SBH SDLC standards, with a focus on schedule, budget, scope, quality, and readiness to advance to the next SDLC phase
  • Review and validate required project artifacts to support leadership approvals and SDLC phase progression
  • Identify risks, gaps, and non-compliance and partner with project teams and PMO leadership to drive corrective actions
  • Develop, maintain, and execute PMO reporting standards to support IT Leadership decision-making
  • Leverage the PPM ecosystem to provide insights related to project health, run rates, resource demand, capacity constraints, and overall project performance
  • Ensure accuracy, consistency, and completeness of portfolio data used in PMO ceremonies and executive forums
  • Facilitate IT PMO SDLC ceremonies and governance cadence in partnership with PMO leadership
  • Coordinate data collection and validation for ceremony inputs, ensuring alignment to PMO standards
  • Prepare and present concise summaries, risks, and recommendations to enable informed leadership discussions
  • Support portfolio-level resource demand planning and workload management
  • Identify trends, constraints, and optimization opportunities across the IT portfolio
  • Work with PMO team members to identify and implement continuous improvement initiatives that improve forecasting accuracy, strengthen cross-team hand-offs, and drive clearer alignment across SDLC phases and PMO ceremonies
  • Help cultivate new ideas into outcomes that improve PMO effectiveness and delivery maturity
  • Build strong partnerships across IT and the enterprise, including Digital, Solution Delivery, Infrastructure & Operations, Finance, and Vendor Management
  • Guide leaders, SMEs, and vendors in defining business needs, problem statements, success measures, and delivery storylines

Requirements

  • Bachelor’s or Master’s degree in Business Administration, Information Technology, Computer Science, Project Management, or a related field; or equivalent practical experience
  • Strong analytical and critical-thinking skills with the ability to synthesize data across budget, timeline, scope, and resource dimensions
  • Demonstrated experience with SDLC governance processes and project lifecycle management
  • Self-motivated professional with the ability to work independently, proactively identify issues, and drive work forward in a fast-paced, matrixed environment
  • High proficiency with PPM and delivery tools such as Quickbase, Clarity, Planview, Microsoft Project, Jira, Confluence, Box, and reporting or automation platforms including Microsoft PowerApps and/or Power BI
  • Strong organizational skills with the ability to manage multiple priorities across a complex portfolio
  • Excellent verbal and written communication skills, with comfort presenting to leadership.

Benefits

  • Hybrid working 3 days a week
  • Health insurance
  • Professional development opportunities

Job title

Innovation Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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