About the role

  • Agentforce Technical Manager at Salesforce overseeing AI projects and leading engineering teams in India. Focusing on architecture, mentorship, and delivery of innovative solutions.

Responsibilities

  • Architect scalable, enterprise-grade Agentforce solutions.
  • Design intelligent agents leveraging LLMs, prompt engineering, and orchestration frameworks.
  • Define reusable patterns for agent skills, guardrails, and multi-agent collaboration.
  • Lead integrations across Salesforce Clouds, Data Cloud, MuleSoft, and external systems.
  • Establish RAG, knowledge grounding, and document ingestion architectures.
  • Drive performance optimization, monitoring, and telemetry frameworks.
  • Lead end-to-end lifecycle of Agentforce implementations.
  • Drive agent design, prompt strategies, and skill orchestration.
  • Build reusable accelerators and deployment frameworks.
  • Partner with Product and COE teams on pilots and innovation programs.
  • Manage and mentor a team of Agentforce engineers and architects.
  • Drive hiring, onboarding, and capability development.
  • Conduct performance reviews and career coaching.
  • Build high-performing pods aligned to delivery programs.
  • Foster a culture of innovation, learning, and technical excellence.
  • Own end-to-end delivery for Agentforce initiatives.
  • Partner with Product Owners, Architects, and Customer Success teams.
  • Manage risks, dependencies, and execution roadmaps.
  • Support solutioning, estimations, and POD planning.
  • Define AI governance and guardrail frameworks.
  • Establish DevOps, CI/CD, and release standards.
  • Ensure compliance with Responsible AI and data security policies.

Requirements

  • 12+ years of enterprise software engineering experience
  • 4+ years leading engineering or architecture teams
  • Deep expertise in Salesforce platform architecture
  • Hands-on experience with Agentforce / conversational AI / intelligent agents
  • Experience integrating LLMs and AI services into enterprise applications
  • Strong knowledge of integration architectures and APIs
  • Proven experience delivering large-scale enterprise solutions.
  • Salesforce Architect certifications (Application/System/CTA track).
  • Experience with Data Cloud and RAG architectures.
  • Knowledge of prompt engineering and AI orchestration frameworks.
  • Experience in regulated industries (Finance, Healthcare, Insurance).
  • Exposure to multi-agent deployments and autonomous workflows.

Benefits

  • Health insurance
  • Professional development opportunities

Job title

Technical Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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