General Manager overseeing resort operations at outdoor adventure destination. Managing client relationships and leading a team to provide optimal service.
About the role
- UAT Coordinator overseeing validation of tools for Cloud Success teams at Salesforce. Ensuring enhancements improve workflow and meet business needs for platform releases.
Responsibilities
- Design test scenarios specifically tailored to the unique workflows of Cloud Success personas.
- Work with DET and Cloud Success SMEs to validate complex logic, integrations, and data flows within the Cloud Success platform.
- Facilitate "Office Hours" and feedback sessions with the SME teams to ensure the UI/UX of new Salesforce features satisfy business user needs.
- Manage the end-to-end testing lifecycle for internal releases, including assuring that SMEs have access to the testing environments, test scripts and acceptance criteria are documented for each test scenario, coordinating testing activities, etc.
- Distinguish between a technical platform bug and a misalignment in business process, working with Product Managers to prioritize fixes.
- Partner with the Enablement team to translate UAT findings into "What’s New" documentation for the broader Cloud Success organization.
Requirements
- 3+ years in UAT or QA, with a heavy preference for internal "Service Cloud" or "Experience Cloud" environments.
- Deep understanding of Case Management, Knowledge, Entitlements, and complex sharing models used by technical teams.
- Ability to take a technical requirement from an Engineer and explain the "What’s in it for me?" to each Cloud Success persona.
- Strong project management skills, and the ability to influence without authority to keep multiple stakeholders and SME's on track
- Expert-level use of Jira- like systems tracking technical debt and user feedback.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Cook preparing diverse dishes and ensuring food safety at Aramark locations. Collaborating with team members to deliver high - quality meals under strict guidelines.
Assistente de Operações de TI realizando suporte aos usuários e as rotinas de tecnologia da informação. Colaborando para garantir a continuidade das operações tecnológicas em saúde.
Operations Coordinator focusing on logistics and transportation for Alpargatas. Managing multi - channel delivery operations and leading cross - functional projects.
Analista de operações atuando em Propriedade Intelectual e Direito Digital na Daniel Advogados. Gerenciar correspondências e processos de patentes em escritório no Rio de Janeiro.
Operations Manager overseeing manufacturing team for L3Harris in Rochester, NY. Responsible for safety, cost, quality, and productivity while leading continuous improvement efforts.
CACI Project Operations Officer integrating strategic initiatives and supporting business strategy development. Communicating effectively and managing resources for operational processes in a fast - paced environment.
Sales Operations Executive supporting global sales operations for Vista Global Aviation. Coordinating projects, improving operational flows, and aiding sales teams.
Principal Director of Service Operations at Aerospace Corporation managing IT services and driving operational excellence across multiple locations. Focused on enhancing user experience and delivering quality services in aerospace sector.
Commercial Operations Specialist processing complex mortgage and commercial loans for American AgCredit. Ensuring compliance and providing customer service while working closely with team members and external partners.