Service Delivery Manager at Aspire Lifestyles managing service delivery to clients in lifestyle services. Responsible for ensuring client satisfaction and upholding service level agreements through leadership and strategic execution.
About the role
- Business Analysis Manager overseeing strategic transformations in the Lead-to-Opportunity organization at Salesforce. Managing complex initiatives enhancing experiences for sellers, operators, and partners.
Responsibilities
- Execute intake and prioritization frameworks for L2O initiatives
- Facilitate organizational alignment and decision-making processes
- Serve as Subject Matter Expert for complex business analysis challenges
- Own end-to-end delivery of cross-functional transformation initiatives
- Drive L2O portfolio prioritization and strategic roadmap alignment
- Lead enterprise-wide process optimization with measurable business outcomes
- Rapidly pivot between strategic initiatives while maintaining quality and stakeholder alignment
- Navigate ambiguous requirements by synthesizing incomplete information into actionable insights
- Manage multiple concurrent projects across diverse functional areas with competing priorities
- Adapt communication and approach based on real-time organizational changes and emerging business needs
Requirements
- 7+ years of Business Analysis experience with proven track record of leading complex, enterprise-wide initiatives
- Demonstrated experience presenting to and influencing senior leadership
- Proven ability to own and drive strategic projects end-to-end with measurable business impact
- Experience with Agentforce or similar agentic platforms
- Advanced stakeholder management skills across all organizational levels, from technical teams to C-suite executives
- Strategic thinking combined with tactical execution excellence - ability to "zoom" between big picture strategy and granular implementation details
- Proven track record of driving organizational change and transformation initiatives
- Proven ability to thrive in ambiguous environment with incomplete information
- Demonstrated success managing multiple high-priority initiatives simultaneously with frequent context switching
- Proven track record of success in high-ambiguity, rapidly changing environments
- Demonstrated ability to context-switch efficiently between strategic and tactical work
- Experience managing competing priorities with grace under pressure
- Expert-level Salesforce platform knowledge with deep understanding of enterprise architecture and business process optimization
- Portfolio and program management experience in technology organizations
- Proven success in facilitating organizational alignment and decision-making processes
- Exceptional communication skills with ability to adjust messaging strategically for different audiences and contexts
- Salesforce certifications in Administrator and Sales Cloud Consultant
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Manager responsible for retail allocations at Arc'teryx, overseeing product flow and merchandising in North America. Leading a team to ensure optimal inventory management and product availability.
Associate Manager responsible for driving cost reduction and category strategies in HVAC. Collaborating with global stakeholders in a diverse working environment.
Assistant Store Manager for Lids overseeing retail operations. Responsible for staff management, customer service, and achieving sales targets in New York - based store.
Construction Manager at Qualus responsible for managing electric contractor crews and ensuring compliance with safety and construction standards. Overseeing installation of electric infrastructure for substation and transmission line projects.
Assistant Store Manager responsible for driving sales and providing customer service at Lids store. Ensuring compliance with company policies and visual merchandising standards while training staff.
Store Manager at Lids responsible for driving store performance and team engagement. Ensuring exceptional customer service in a rapidly expanding licensed sports retail environment.
Store Manager at Crown Equipment Corporation overseeing operations and customer experience in a grocery setting. Manage team schedules, inventories, and ensure compliance with health regulations.
Sales Center Manager responsible for managing operations and personnel at Dal - Tile, a Mohawk Industries subsidiary. Achieving business objectives and developing customer relationships.
Market Manager leading day - to - day Field Sales team activities for Dal - Tile, a Mohawk Industries subsidiary. Responsibilities include driving sales strategies, customer satisfaction, and revenue goals.