Business Analysis Manager overseeing strategic transformations in the Lead-to-Opportunity organization at Salesforce. Managing complex initiatives enhancing experiences for sellers, operators, and partners.
Responsibilities
Execute intake and prioritization frameworks for L2O initiatives
Facilitate organizational alignment and decision-making processes
Serve as Subject Matter Expert for complex business analysis challenges
Own end-to-end delivery of cross-functional transformation initiatives
Drive L2O portfolio prioritization and strategic roadmap alignment
Lead enterprise-wide process optimization with measurable business outcomes
Rapidly pivot between strategic initiatives while maintaining quality and stakeholder alignment
Navigate ambiguous requirements by synthesizing incomplete information into actionable insights
Manage multiple concurrent projects across diverse functional areas with competing priorities
Adapt communication and approach based on real-time organizational changes and emerging business needs
Requirements
7+ years of Business Analysis experience with proven track record of leading complex, enterprise-wide initiatives
Demonstrated experience presenting to and influencing senior leadership
Proven ability to own and drive strategic projects end-to-end with measurable business impact
Experience with Agentforce or similar agentic platforms
Advanced stakeholder management skills across all organizational levels, from technical teams to C-suite executives
Strategic thinking combined with tactical execution excellence - ability to "zoom" between big picture strategy and granular implementation details
Proven track record of driving organizational change and transformation initiatives
Proven ability to thrive in ambiguous environment with incomplete information
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