Hybrid Associate Analyst, Learning Experience Design

at Salesforce

• Job title: Associate Analyst, Learning Experience Design
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $75,000 - $113,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bellevue, United States

About the role

• LED Analyst designing engaging learning experiences at Salesforce. Collaborating with stakeholders to develop inclusive content and solutions that enhance learning effectiveness.

Responsibilities

• Design Learning Solutions: Create engaging, inclusive, and effective learning programs using instructional design principles and templates.
• Apply Instructional Design Methods: Tailor solutions to learner needs, selecting the right methods for different situations.
• Collaborate with SMEs & Stakeholders: Gather, synthesize, and validate content with SMEs to ensure accuracy and relevance.
• Manage Projects Independently: Keep projects on track by aligning tasks with objectives, updating tracking tools, and preventing scope drift.
• Apply Accessibility Best Practices: Deliver content that is inclusive and meets accessibility standards.
• Communicate with Impact: Write clear updates, deliver presentations, and adapt communication styles to different audiences.
• Leverage Data: Analyze learner feedback and data to refine content and demonstrate value.
• Innovate Creatively: Suggest new tools, approaches, and solutions that improve learner engagement and outcomes.
• Handle Objections: Address challenges from SMEs, stakeholders, and peers with professionalism and confidence.

Requirements

• 2–4 years of instructional design or learning experience design in a corporate, enterprise, or academic environment.
• Proven ability to independently design learning experiences, from scoping through delivery.
• Solid understanding of instructional design principles and frameworks (ADDIE, Agile, SAM).
• Ability to collaborate with SMEs and stakeholders, integrating multiple perspectives into cohesive solutions.
• Proficiency with authoring tools such as Rise, Storyline, or equivalent.
• Demonstrated ability to apply accessibility best practices in design and development.
• Strong written and verbal communication skills, including presentations and stakeholder updates.
• Experience analyzing feedback and data to improve learning effectiveness.
• Utilization of AI-powered learning tools or prompt-based design (Synthesia, Yoodli, and so forth).

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program