Program Manager ensuring project success through collaboration with cross-functional teams and clients at Safe-Guard Products International, a leader in automotive protection solutions.
Responsibilities
Plan, initiate, track and manage projects from inception to completion, ensuring adherence to project scope, timeline, and budget constraints.
Constantly monitor and communicate all client-related projects, changes, issues, timelines, etc.
Foster a collaborative and inclusive project environment, promoting open communication, knowledge sharing, and continuous improvement.
Build and maintain strong, long-lasting client relationships.
Work with offshore teams.
Become fully versed in Company’s programs, products, and processes.
Operate as the lead point of contact with client and SG management on reporting, corporate projects, departmental communication, and initiatives.
Manage reporting and project activities on all project phases for multiple products, systems, and locations in the portfolio.
Project activities include portfolio planning, communications, execution, testing, cutover, and support strategy.
Work collaboratively with cross-functional stakeholders, IT management, IT team members, and external vendor resources to ensure on-time, on-budget delivery.
Create, manage and track project including, but not limited to: Project schedules, Detailed project plans, Project scope statements, Cost estimates, Resource plans, Risk and issues logs, Status reports.
Communicate and collaborate with internal and external customers as needed in regard to project deliverables including managing expectations, presenting and interfacing with sponsors.
Make recommendations to management about reporting efficiencies, schedules, prioritization, and resource allocation with input from team members.
Provide ongoing project plan/status reporting, maintaining metrics and dashboard
Requirements
BA/BS degree or equivalent
5+ years of account or project management or other relevant experience
Strong Project management skills.
PM certificate a plus or willingness to attend classes to earn certification.
Demonstrated ability to communicate and present effectively at all levels of the organization, including executive and C-level
Experience in delivering client-focused solutions based on customer needs.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Excellent verbal and written communications skills; in addition to excellent interpersonal, technical, leadership, and presentation skills
Problem solving mindset, creativity in finding alternate paths, and creating solution options is going to be critical.
Excellent organizational skills, focus, and attention to detail.
Demonstrated ability to prioritize competing demands, make sound decisions under pressure, and manage multiple projects simultaneously.
Solid analytical and problem-solving skills, with a proactive and solutions-oriented approach to project management.
Proficiency in project management software and tools, such as Basecamp, Smartsheet, Monday.com, Jira or Asana
Proficient (high aptitude level) in Microsoft Office (Excel, PowerPoint, Word, Outlook)
Proficient in MS Visio
Automotive Finance and Insurance industry or Auto Dealer Relations experience a plus
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