About the role

  • Area Manager responsible for delivering quality patient care and overseeing healthcare operational goals. Leading administrative staff and ensuring compliance with protocols and policies in a medical setting.

Responsibilities

  • Responsible for the overall service experience and support of medical staff to help deliver clinical excellence to patients.
  • Effectively promotes high standards of practice through adherence to policies, protocols and practice guidelines; identifies and corrects deficiencies in medical policies, protocols and guidelines utilizing performance improvement processes.
  • Provides oversight of practice location and oversees all aspects of workflow management.
  • Administrative and functional supervision of all clinical staff members including students, traveling staff members, support providers and medical providers.
  • Develops delegates and monitors the Center’s operational goals, and ensures timely completion.
  • In collaboration with the Marketing Department, develops a marketing strategy in order to create and implement a comprehensive marketing plan for the Center.
  • Ensure appropriate staffing of professional and support staff in regards to patient scheduling and budgetary requirements.
  • Communicates effectively with the clinical team to ensure quality of delivered care.
  • Facilitates communication among physicians, staff and administration establishing a climate that encourages teamwork and promotes collegial collaboration among all team members.
  • Plans and facilitates medical office meetings to communicate key initiatives and evoke change.
  • Participates in medical staff educational programs and meetings.
  • Responsible for addressing patient complaints.
  • Manages staff schedules and approves time cards for payroll.
  • Monitors and evaluates performance of staff members by setting goals and conducting performance appraisals.
  • Identifies and addresses performance and behavioral problems of staff; counsels and disciplines according to OOMC’s policies.
  • Recommends personnel actions, such as promotions, demotions, transfers, and disciplinary actions. Assists in the interpretation of and compliance with Human Resources, Practice-wide, and departmental policies and procedures.
  • Assists in the hiring process by interviewing candidates and provides hiring recommendations based upon OOMC’s required competencies and desired behaviors.
  • Assures Center’s compliance with relevant OOMC compliance and risk management policies.
  • Actively supports Practice’s compliance with medical record keeping, MIPs documentation and reporting requirements.
  • Reviews and approves all Center-related invoices for medical and office supplies.
  • Assumes responsibility for office budget, reviews Profits and Loss Statements, marketing reports and other operational analyses to help drive growth and efficiency.
  • Provides productivity reports to physicians.
  • Identify opportunities to increase quality, safety, effectiveness and efficiency in the practice.
  • Travel to other satellite locations.

Requirements

  • Bachelor's Degree
  • Proven leadership and change management skills required
  • Minimum three years physician practice management experience
  • Comfortable with Electronic Medical Record (EMR) system.
  • Effective verbal and written communication skills
  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

Job title

Area Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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