Director of Enterprise Services Customs Operations at RTX overseeing customs compliance and operations. Leading teams to drive organizational strategy and improve customs processes.
Responsibilities
Ensuring compliance with global trade / customs laws, policies and procedures, both internal and government requirements
Further a culture of high performance, and innovation, to attract, develop and retain top talent and achieve business objectives
Managing and overseeing the financial health of the organization, to include the development of work placement strategies
Developing strategies, establishing goals, and executing initiatives to achieve the overall P&PS mission
Measuring KPIs to ensure continued progress toward meeting customer needs and achieving annual goals
Identifying and integrating P&PS growth opportunities in support of RTX and BU strategies
Engaging and collaborating with leaders across RTX on key Global Trade & Customs initiatives
Driving continuous improvement of customs operations processes
Providing support and mentorship to Customs professionals across the organization
Developing and maintaining good working relationships with stakeholders and brokers; managing the escalation process for critical customs issues, removing barriers, and managing material deliveries to ensure stakeholder needs are met
Overseeing tactical application of import duty mitigation strategies (e.g. FTA, Military Duty Free, Reconciliation, Drawback, FTZ and chapter 98) and Duty payments
Ensuring successful implementation and oversight of global supply chain security programs (e.g. CTPAT) for RTX
Requirements
A University Degree and a minimum of 14 years prior relevant experience, or an advanced degree in a related field and a minimum of 12 years’ experience.
Minimum of 5 years of experience supervising people onsite and in hybrid and remote environments
Minimum of 8 years of experience working with U.S. and International Government Global Trade & Customs laws and regulations, policies, processes, and programs, including customs filings and reconciliations, Free Trade Agreements, Customs Trade Partnership Against Terrorism, U.S. Customs & Border Protection, Foreign Trade Zones, Duty Drawback, and Harmonized Tariff Schedules
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