Hybrid Director, Enterprise Service Customs Operations

Posted last month

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About the role

  • Director of Enterprise Services Customs Operations at RTX overseeing customs compliance and operations. Leading teams to drive organizational strategy and improve customs processes.

Responsibilities

  • Ensuring compliance with global trade / customs laws, policies and procedures, both internal and government requirements
  • Further a culture of high performance, and innovation, to attract, develop and retain top talent and achieve business objectives
  • Managing and overseeing the financial health of the organization, to include the development of work placement strategies
  • Developing strategies, establishing goals, and executing initiatives to achieve the overall P&PS mission
  • Measuring KPIs to ensure continued progress toward meeting customer needs and achieving annual goals
  • Identifying and integrating P&PS growth opportunities in support of RTX and BU strategies
  • Engaging and collaborating with leaders across RTX on key Global Trade & Customs initiatives
  • Driving continuous improvement of customs operations processes
  • Providing support and mentorship to Customs professionals across the organization
  • Developing and maintaining good working relationships with stakeholders and brokers; managing the escalation process for critical customs issues, removing barriers, and managing material deliveries to ensure stakeholder needs are met
  • Overseeing tactical application of import duty mitigation strategies (e.g. FTA, Military Duty Free, Reconciliation, Drawback, FTZ and chapter 98) and Duty payments
  • Ensuring successful implementation and oversight of global supply chain security programs (e.g. CTPAT) for RTX

Requirements

  • A University Degree and a minimum of 14 years prior relevant experience, or an advanced degree in a related field and a minimum of 12 years’ experience.
  • Minimum of 5 years of experience supervising people onsite and in hybrid and remote environments
  • Minimum of 8 years of experience working with U.S. and International Government Global Trade & Customs laws and regulations, policies, processes, and programs, including customs filings and reconciliations, Free Trade Agreements, Customs Trade Partnership Against Terrorism, U.S. Customs & Border Protection, Foreign Trade Zones, Duty Drawback, and Harmonized Tariff Schedules

Benefits

  • Parental (including paternal) leave
  • Flexible work schedules
  • Achievement awards
  • Educational assistance
  • Child/adult backup care

Job title

Director, Enterprise Service Customs Operations

Job type

Experience level

Lead

Salary

$176,000 - $352,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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