Hybrid Program Manager – Workforce Management

Posted 2 months ago

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About the role

  • Program Manager in WFM supporting Rover's global operations connecting pet parents with sitters. Focusing on forecasting, capacity planning, and scheduling for efficiency and performance.

Responsibilities

  • Develop & maintain long-term forecasting models, capacity planning and short term forecasting with high level of accuracy
  • Create staffing forecast and schedules on a monthly basis in order to deliver optimized monthly schedules to operations
  • Develop narratives and regularly advise leaders of changes in the business and performance
  • Constantly evaluate and challenge current WFM strategies to also contribute to global best practice for WFM

Requirements

  • 5+ years of robust, relevant WFM experience in budgeting, forecasting, capacity planning, scheduling, real time management and performance analysis in EMEA markets
  • You are a builder at heart, creating new capabilities within WFM practise
  • You are a storyteller through data, simplifying complex topics in a succinct way for the leadership
  • You are biased toward action, a great collaborator, and a master disambiguator
  • You never stop pushing towards excellence and challenge the status quo

Benefits

  • Long-term incentive plan with a company performance-based cash payout
  • Pension plan
  • Private medical insurance
  • 25 days PTO
  • Meal allowance and flexible compensation plan (transport and nursery)
  • Gym membership
  • €450 to cover the costs associated with the adoption of a pet
  • Annual €150 wellness reimbursement
  • Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time
  • Grab snacks, fresh fruit, in our kitchen to keep yourself going
  • Regular team activities, events, game nights, and more
  • Dog-friendly office

Job title

Program Manager – Workforce Management

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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