Program Manager in WFM supporting Rover's global operations connecting pet parents with sitters. Focusing on forecasting, capacity planning, and scheduling for efficiency and performance.
Responsibilities
Develop & maintain long-term forecasting models, capacity planning and short term forecasting with high level of accuracy
Create staffing forecast and schedules on a monthly basis in order to deliver optimized monthly schedules to operations
Develop narratives and regularly advise leaders of changes in the business and performance
Constantly evaluate and challenge current WFM strategies to also contribute to global best practice for WFM
Requirements
5+ years of robust, relevant WFM experience in budgeting, forecasting, capacity planning, scheduling, real time management and performance analysis in EMEA markets
You are a builder at heart, creating new capabilities within WFM practise
You are a storyteller through data, simplifying complex topics in a succinct way for the leadership
You are biased toward action, a great collaborator, and a master disambiguator
You never stop pushing towards excellence and challenge the status quo
Benefits
Long-term incentive plan with a company performance-based cash payout
Pension plan
Private medical insurance
25 days PTO
Meal allowance and flexible compensation plan (transport and nursery)
Gym membership
€450 to cover the costs associated with the adoption of a pet
Annual €150 wellness reimbursement
Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time
Grab snacks, fresh fruit, in our kitchen to keep yourself going
Regular team activities, events, game nights, and more
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