Click&Collect Manager overseeing the day - to - day operations of the online department at Coles Supermarkets. Responsible for team management and contributing to customer engagement in Rockhampton North.
About the role
- Global Capability Manager for Infrastructure Managed Services driving global business strategy and profitable revenue growth. Leading product management to improve offerings and resolve operational challenges in industrial automation.
Responsibilities
- Responsible for the profitable global revenue growth of the Infrastructure Managed Services offers
- Lead the Infrastructure Managed Services product management team to set the strategic vision and strategy for new offer development and existing offer improvement using market data, voice of customer, competitive assessments, and feedback from internal stakeholders such as Sales, Delivery and Customer Success.
- Development and communication of a simple, clear, and consistent Infrastructure Managed Services roadmap.
- Partner with global peers in offices such as the Project Management Office, Service Capability Managers, Engineering, Cyber Professional Services and Managed and Support Services, and Functional leaders to execute a disciplined service development, release and improvement process.
- Collaborate with Global Sales and Marketing partners and the Channel to create consistent launch material, generate clear marketing and sales collateral and enablement, and support customer opportunities and engagements as needed to drive the growth of the business.
- Collaborate with regional delivery leaders to understand and resolve operational challenges that may hinder portfolio and delivery excellence.
- Lead product management team to facilitate relationships and partnership details with global partners.
- Develop a strong product management team with well-defined business goals, training and professional development growth objectives and robust succession plans.
- Foster a product management team culture of employee empowerment, accountability, growth, diversity and retaining and attracting top talent.
- Support key M&A activities.
- Drive adherence to planned budget, offer requirements, and schedule for service releases.
Requirements
- Bachelor's Degree or Equivalent Years of Relevant Work Experience
- Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- The ability to travel up to 30% of the time.
- Bachelor's degree in engineering / IT/ Business / Marketing (Preferred)
- Typically requires 5+ years of business and people management experience, preferably in industrial automation, cybersecurity and/or infrastructure domains.
- Understanding of services orientated business including go to market models, business drives and operational requirements.
- Strong product management acumen and experience within the entire product lifecycle from business case development, to launch execution, to obsolescence.
- Experience delivering results through cross-functional partnerships in a matrixed organization.
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
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