Head of Vendor Management overseeing entire lifecycle of IT Service Accounts at Roche. Responsible for defining vision and strategy while managing key vendor relationships and service delivery.
Responsibilities
Accountable for the Strategic Service Accounts sub-function
Defines the functional strategy and roadmap for strategic vendor engagement
Manages relationships and expectations regarding the (sub-)function's performance and deliverables
Collaborates with cross-functional teams and aligns them around functional roadmap and objectives
Serves as the senior escalation point and decision authority for strategic vendor performance
Defines and monitors KPIs/OKRs to analyze vendor performance
Leads and develops a high-performing team of vendor account managers
Requirements
10+ years in Technology Sourcing, Vendor Management, or Service Delivery
At least 5 years in a leadership role preferably within the pharmaceutical or biotech industry
Deep expertise in Strategic Sourcing, IT Service Management (ITSM), and GxP/CSV requirements
Proven ability to translate high-level business goals into a concrete functional roadmap and lead global, diverse teams
Benefits
Annual bonus payment based on your performance (target 20%)
Company car or car allowance
Dedicated training budget (training, certifications, conferences, diversified career paths etc.)
Recharge Fridays (2 Fridays off per quarter)
Take time Program (up to 3 months of leave to use for any purpose)
Vacation subsidy available
Flex Location (possibility to perform our work from different places in the world for a certain period of time)
Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
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