Engineering Technologist applying technical expertise for Duke Energy in a hybrid role. Responsibilities include problem resolution and effective planning in project management and engineering studies.
About the role
- Microsoft Dynamics 365 CRM Developer at Octopus by RTG focusing on technical implementation and system enhancements across various platforms.
Responsibilities
- Develop custom plugins using C# (.NET)
- Customize entities, forms, views, dashboards, and business process flows
- Implement client-side scripting using JavaScript
- Develop custom workflow activities
- Build and maintain PCF (PowerApps Component Framework) controls
- Develop Power Automate flows to automate business processes
- Build Canvas and Model-driven Power Apps
- Configure Dataverse tables, relationships, and security
- Implement business rules, calculated fields, and automation logic
- Develop integrations using REST APIs and Web Services
- Integrate Dynamics 365 CRM with ERP systems and third-party platforms
- Work with Azure Logic Apps, Azure Functions, and Service Bus
- Troubleshoot and optimize integrations and system performance
- Manage solution deployments across Dev, Test, and Production environments
- Use Azure DevOps for CI/CD pipelines
- Manage version control and release management
- Support environment setup and maintenance
- Analyze and resolve system performance issues
- Optimize plugins, queries, and workflows
- Ensure scalability, reliability, and security best practices
- Monitor logs and troubleshoot system errors
- Conduct unit testing and support SIT and UAT
- Provide Level 2 and Level 3 production support
- Perform root cause analysis and issue resolution
- Document technical solutions and configurations
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or related field
- 3–4+ years of experience in Microsoft Dynamics 365 CRM development
- Proven hands-on experience in CRM technical development and customization
- Strong proficiency in:
- C# and .NET
- JavaScript
- Dynamics 365 SDK
- Dataverse
- Experience with Power Platform (Power Automate, Power Apps)
- Experience with REST APIs and system integrations
- Strong understanding of Dynamics 365 security model
- Experience with Azure services (Logic Apps, Functions, Service Bus) is preferred
- Experience with Azure DevOps and CI/CD pipelines is preferred
- Experience developing PCF controls is preferred
- Understanding of Dynamics 365 functional modules (Sales, Customer Service, Field Service) is preferred
- Experience working in Microsoft Partner environments is preferred
- Microsoft Certified: Power Platform Developer Associate is preferred
- Microsoft Certified: Dynamics 365 Developer Associate is preferred
- Strong analytical and problem-solving skills
- Attention to detail
- Ability to work independently and within a team
- Strong communication skills
- Ability to manage multiple priorities and deadlines.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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