Hybrid Strategic Account Manager – Public Sector

at Ricoh UK

• Job title: Strategic Account Manager – Public Sector
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Montreal, Canada

About the role

• Strategic Account Executive guiding public sector clients in leveraging Ricoh’s service portfolio. Focus on relationship-building, strategic growth, and successful outcomes.

Responsibilities

• Build strong relationships with key stakeholders.
• Identify the client’s business initiatives and explain, from Ricoh’s perspective, how services can lead to the desired business outcomes.
• Use consultative selling techniques with an emphasis on customer value and return on investment.
• Prospect and develop new clients, including planning and conducting introductory meetings both virtually and in person.
• Research and understand alignment between ministries and agencies, initiatives, policies, and client types.
• Collaborate with peers, including supporting advisors and specialists to design solutions that drive transformation suited to the client’s complex environment.
• Present strategic prospecting plans that incorporate stakeholder feedback, including input from managers, advisors, operations, legal, and support teams.
• Manage complex contract negotiations and act as an intermediary with the legal team and senior leadership.
• Review complex public sector requests for proposals (RFPs) and lead Ricoh’s response.
• Use Salesforce to manage account activities, opportunity pipeline progress, and forecasts.

Requirements

• Postsecondary degree (preferably in business).
• Experience in a business-to-business (B2B) environment, IT, or consultative sales (preferably within the public sector).
• Established relationships and contacts within the Quebec public sector market.
• Excellent verbal and written communication skills, including strong reporting and forecasting abilities.
• Valid driver’s license and reliable vehicle required (and auto insurance in accordance with Ricoh policy).

Benefits

• Choose the health, dental, life, and disability insurance coverage that best meets your needs.
• Contribute to your financial security with Ricoh Canada’s retirement plan, including company-matching contributions.
• Further your education with tuition assistance programs available to team members.
• Enjoy paid vacation and annual paid time off.
• Access many additional benefits to support your health, well-being, and ongoing personal and professional development.