Hybrid Store Training Analyst – Mid-Level

Posted 1 hour ago

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About the role

  • Analista de Treinamento de Lojas contributing to retail training strategies at Riachuelo. Engaging in innovative learning methods and performance enhancement across various store training environments.

Responsibilities

  • Structure and execute the training strategy for one of the learning schools (Culture & Operations, Customer Service, or Fashion);
  • Design training strategies with seamless, hybrid learning journeys (in-person, synchronous, and asynchronous) focused on results;
  • Develop training programs using innovative methodologies that drive behavioral change and generate real impact in teams' daily routines;
  • Link people development to store commercial performance, with a clear view of business impact;
  • Assess the impact of learning initiatives on business metrics, connecting development to performance;
  • Work with project management and cross-functional influence, ensuring deliveries within agreed timelines, scopes, and quality standards;
  • Monitor education vendors and ensure adherence to technical, aesthetic, and strategic expectations;
  • Track the performance of learning products under your responsibility, proposing and implementing continuous improvement initiatives.

Requirements

  • Bachelor's degree in Psychology, Business Administration, Human Resources, Pedagogy, Communications, Engineering, or related fields;
  • Previous experience in Corporate Education, Learning & Development, or similar areas;
  • Experience in instructional design and building learning solutions;
  • Experience working in data- and metrics-driven environments;
  • Experience in project management and cross-functional collaboration;
  • Preferably experience in retail contexts, sales forces, or operational environments;
  • Experience managing vendors;
  • Familiarity with artificial intelligence tools to support productivity and innovation is desirable;
  • Clear communication and influencing skills;
  • Ability to navigate between business priorities and people development;
  • Interest in and sensitivity to fashion and the retail universe, bringing an aspirational tone to trainings;
  • A keen eye for diversity, inclusion, and accessibility in learning solutions;
  • Willingness to learn, experiment, and evolve solutions;
  • Available to work in a hybrid model, with presence at headquarters 3 to 4 times per week and regular store visits;
  • Willingness to travel.

Benefits

  • Health insurance
  • Dental insurance
  • Meal or food allowance
  • Telemedicine
  • Gympass
  • Partnership with Sesc
  • Home office allowance
  • Profit sharing (PLR)
  • Private pension plan
  • Group life insurance
  • Pharmacy discount program
  • Educational partnerships
  • Online learning platform
  • Discounts at Riachuelo.

Job title

Store Training Analyst – Mid-Level

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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