Commercial Analyst working in a psychology clinic focusing on public security psychological evaluations. Engaging with clients through various communication channels and closing sales.
Responsibilities
Provide commercial/customer service to individuals interested in the clinic's services (WhatsApp, phone, email and/or social media)
Present psychological assessment services clearly, ethically and in a consultative manner
Understand clients' needs and advise on timelines, steps and pricing
Conduct negotiations and close sales
Work in partnership with the technical and administrative teams to ensure alignment of information
Perform active and passive prospecting (B2C)
Research and develop new partnerships for the clinic, as well as contribute ideas for new services/products
Requirements
Experience in commercial/sales or customer service, with a focus on B2C and service sales
Availability to work overtime during peak demand periods
Basic knowledge of public sector selection processes (public exams) or the field of psychology
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