Gestionnaire recouvrement et contentieux at Rhône-Alpes Distribution serving cafés, hôtels, and restaurants. In charge of accounting clients and managing collections and disputes.
Responsibilities
Accounts receivable accounting: posting payments and monitoring unpaid invoices
Generation of LCRs (bill of exchange), direct debits and bank deposits
Check deposits and cash handling
Monitoring, analysis and reconciliation of customer accounts
Collections and disputes: written and telephone follow-ups
Monitoring outstanding balances and managing account blocks
Monthly provisions for doubtful receivables
Handling refunds
Preparation and follow-up of litigation files (filing proofs of claim, oppositions to sale, liaising with legal counsel)
Recording write-offs to profit and loss
Requirements
1 to 2 years’ experience in accounts receivable or collections
Detail-oriented and organized
Comfortable on the phone and in customer relations
Proactive and able to work independently
Proficient with computer tools/systems
Able to manage sensitive situations with diplomacy
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