Hybrid Site Reliability Engineer

at Reward Gateway

• Job title: Site Reliability Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: €48,000 - €54,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, Kubernetes, PHP, Python, SQL, Terraform
• Location requirements: Hybrid, Plovdiv, Bulgaria

About the role

• Site Reliability Engineer at Reward Gateway transforming operational workloads to an SRE approach. Collaborating with Product Engineering teams and advocating for observability and reliability.

Responsibilities

• Integrating tightly with our Product Engineering teams
• Following SRE practices and maintaining high standards of compliance
• Implementing a new standard of observability utilising SLI/SLO/Error Budgets
• Continually evolving our observability platforms for greater coverage
• Using a code-first approach to build and changes to reduce TOIL
• Advocating a strong focus on availability, reliability and uptime
• Liaising and embedding with the Engineering teams for the constant evolution of metrics
• Working towards planned roadmap goals
• Actively taking part in the daily stand-ups and keeping sprints on track
• Keeping up-to-date documentation in the JIRA & Confluence tools
• Taking part in SRE Incident Management processes
• Acting as a key Incident Commander within the Incident Management process
• Taking part in SRE On Call
• Ensuring a focus on cost efficiency for the platforms & services
• Working with team members to foster collaboration and ongoing communication with stakeholders

Requirements

• At least 5 years of experience in DevOps or SRE, with a keen interest in growing as a Site Reliability Engineer
• Experience with AWS or other cloud providers
• Enterprise experience in HA environments
• Automation skills through Terraform, Python, Bash or similar
• Wide-reaching SRE skills and a deep understanding of SRE practices
• A strong understanding of SQL, PHP, Kubernetes, CI/CD
• Observability product experience (e.g., Datadog)
• Managing services using SLI/SLO & Error Budgets
• Ability to work both independently and as part of a team
• Ability to work under pressure and be highly reliable
• Adaptability and flexibility to change in a fast-moving environment
• An ability to learn new tools and processes quickly and impart that knowledge

Benefits

• Screening interview with the Talent Partner and Head of SRE
• Final interview with the Head of SRE and the Director of Infrastructure.
• Be comfortable. Be you. At Reward Gateway, we want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
• We hire BETTER. From perks to people, our BETTER approach to hiring earns us more trust, happier people and more world-class talent that helps us to make the world a better place to work.