Senior Service Design Manager at Foxway optimizing circular service design projects and collaborating with various stakeholders across multiple locations in Sweden.
About the role
- Lead Product Designer responsible for design initiatives and collaboration with product and engineering teams at Reward Gateway and Edenred. Focusing on user experience and design consistency in a hybrid role.
Responsibilities
- Take ownership of end-to-end design for major areas of the platform, from early discovery through to final delivery.
- Work closely with product managers, engineers, and researchers to define how our platform should behave and how people move through it.
- Help develop and maintain our design system, ensuring components and guidelines are easy to use and consistently applied.
- Turn complex problems or technical requirements into clear, thoughtful design solutions.
- Partner with engineers throughout the build process to ensure high-quality implementation.
- Use data, user insights, and experimentation to help guide your decisions and validate ideas.
- Encourage user-centred thinking across the organisation and promote good design practices.
- Contribute to broader product and platform discussions, helping shape future directions.
- Clearly communicate design choices and rationale to different stakeholders.
Requirements
- Proven experience as a Senior Product Designer or Lead Product Designer working in technical multi-product environments.
- Strong systems thinking, with the ability to see design patterns that work across different teams and use cases.
- A good understanding of accessibility and inclusive design principles.
- Experience contributing to or helping evolve a design system.
- A portfolio that shows thoughtful problem solving, attention to detail, and real impact.
- Comfortable working in areas with ambiguity and able to bring structure and clarity where needed.
- Confident using research insights and data to inform your decisions.
- A collaborative approach and the ability to work well with partners across the business.
- Proactive, well-organised, and attentive to the details that matter.
- Experience designing for AI or machine-learning powered experiences is highly advantageous.
Benefits
- A 40-minute interview with the Senior Talent Partner.
- An online interview with the Director of Design and Lead UX Designer
- Inclusive and accessible recruitment process
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