QA Automation Analyst at Infoxer, contributing to quality through AI and CI/CD. Planning and executing intelligent exploratory tests and managing technical debts in São Paulo.
About the role
- Quality Assurance Training Lead developing training processes and enhancing QA operations for an innovative fashion retailer. Responsible for onboarding and ongoing training for QA agents in a dynamic environment.
Responsibilities
- Train newly hired QA agents.
- Facilitate ongoing training sessions for current QA agents to ensure knowledge retention and upskilling.
- Coordinate training schedule with the hiring and training demands of the department.
- Provide training on new processes, policies and procedures for all agents when necessary.
- Design courses to train agents to achieve the performance expectations of the department.
- Collaborate with QA leads to identify areas where additional training is needed.
- Maintain/update training materials, policies, and procedural documentation and ensure they are comprehensive, accurate, and user-friendly.
Requirements
- Fluent in both English and Spanish, with strong verbal and written communication skills in both languages.
- Experience with Microsoft Word and Excel.
- Familiarity with training tools and documentation platforms.
- Exceptional organizational skills and attention to detail.
- Experience developing and facilitating training programs.
Benefits
- hefty discount on items we carry – as in 50% or more off retail prices
- free weekly lunches
- pretty rad company parties
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