Quality Engineer responsible for enhancing customer satisfaction and compliance at GKN Aerospace. Leading quality improvements and managing quality performance metrics in aerospace manufacturing.
Responsibilities
Improve, monitor, and maintain customer quality performance ratings
Collect, analyze, and interpret performance and defect data to drive root cause corrective actions (RCCA) and reduce cost of poor quality
Serve as the primary customer interface for quality-related inquiries, issues, and escalations
Lead structured root cause analysis and problem resolution activities across manufacturing cells
Drive timely and effective corrective action responses for both internal findings and customer-initiated corrective actions
Conduct process, product, and system audits to ensure compliance with AS/ISO standards and internal procedures
Evaluate and disposition nonconforming product; verify closure and effectiveness of corrective actions
Perform AS9102 First Article Inspections and present results to customer representatives as required
Facilitate product delivery activities with customer and government oversight agencies
Prepare and report daily, weekly, and monthly quality metrics
Track corrective actions and improvement initiatives through full implementation and control phases
Ability to work weekends as needed to support production and customer demand
Requirements
Bachelor’s degree in engineering or related field required
0–1 years of professional quality experience in aerospace manufacturing (or 2+ years of Quality Engineering experience in manufacturing in lieu of degree)
0–1 year of experience with AS/ISO quality standards in a manufacturing environment
Quality accreditation or certification (e.g., CQE, CQA) preferred
Proficiency in MS Office, especially Excel; experience with Minitab preferred
Working knowledge of AS9100 quality systems, inspection processes, FAI, and PRB/MRB activities
Lean, continuous improvement, or Six Sigma experience or certification
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