Client Support Senior at CLA assisting clients with BILL software and ensuring effective solution resolution. Engaging with clients to address needs and improve service outcomes.
About the role
- Senior Account Executive responsible for managing client projects in a pharmaceutical marketing agency. Collaborating with cross-functional teams to ensure project efficiency and accuracy.
Responsibilities
- Assist account and cross functional team in managing day-to-day project needs and workflow.
- Develop, maintain, and circulate status reports, ensuring all internal and external teams are aligned on priorities and timelines.
- Draft and distribute meeting recaps, clearly documenting action items, ownership, and next steps.
- Support project scheduling, resourcing, and deliverable tracking to maintain smooth execution.
- Partner with cross-functional teams (creative, editorial, strategy, medical, and production) to ensure alignment and follow-through.
- Support the submission processes with accuracy and attention to detail.
- Maintain and enforce checks and balances for content accuracy, timing, and compliance.
- Assist in the development and refinement of PowerPoint presentations, status decks, and client deliverables.
- Communicate clearly and professionally with all internal stakeholders to maintain efficiency and team alignment.
Requirements
- Bachelor’s degree in marketing, communications, business, or related field preferred.
- 1-2 years of experience in a pharmaceutical advertising or healthcare communications agency.
- Understanding of pharmaceutical marketing processes, including regulatory submissions (MLR).
- Exceptional organizational skills with strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Demonstrated ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Outlook).
Benefits
- Healthcare Coverage – Four medical insurance options, plus dental and vision plans.
- 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%.
- Company-Paid Life Insurance – Providing peace of mind for you and your loved ones.
- Generous Flexible Paid Time Off – Supporting work-life balance.
- Additional perks and ancillary benefits are also available.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Business Development Specialist for a global insurance firm focusing on Korean clients in Europe. Developing insurance solutions and maintaining client relationships across jurisdictions with frequent travel.
Business Development Specialist responsible for developing non - life insurance solutions for Japanese clients across Europe. Leading market research and client relationship management with regular travel across the region.
Client Service Specialist II at Emory University's Campus Services. Resolving facilities related concerns and collaborating with clients in a hybrid work environment.
Manager overseeing Group Benefits Member Administration team at Manulife. Leading a cohesive team to provide quality service and outstanding results to clients and members.
Associate Client Services Manager at Product Connections developing sales plans with client for retail operations execution. Maintain key account relationships and support retail strategies.
Client Support Specialist responsible for regulatory compliance and reporting for water treatment operations. Assisting with documentation and coordination with various teams for compliance and inspections.
Account Manager developing and servicing private client accounts at Marsh McLennan Agency. Providing consultancy on personal insurance and maintaining existing business relationships.
Client Service Advisor delivering treasury and cash management solutions for high value clients at RBC. Responding to client requests and coordinating integrated service solutions with the operations team.
Director of Client Services at The Salvation Army responsible for leadership and management of housing and treatment programs, ensuring quality care and compliance with standards.