Client Services Coordinator responsible for excellent customer service and handling client inquiries in Liverpool, UK. Working within a hybrid system to manage client relationships efficiently.
About the role
- Business Development Specialist responsible for developing non-life insurance solutions for Japanese clients across Europe. Leading market research and client relationship management with regular travel across the region.
Responsibilities
- Responsible for originating and developing non-life (property & casualty) insurance business with Japanese clients across Europe.
- Act as the in-market lead for Japanese business: develop pipeline, structure international programs, coordinate placements and ensure excellent client servicing across jurisdictions.
- Lead end-to-end business development activities: market research, proposal development, pitching and negotiation.
- Structure and place multinational/non-life insurance programs (global programs, master policies, local placements, excess/umbrella arrangements) with insurers and local teams.
- Coordinate cross-functional delivery with underwriting, claims, compliance and operations across multiple jurisdictions.
- Maintain and grow long-term client relationships, ensuring culturally appropriate communication and high service standards.
- Prepare commercial proposals, commercial modelling inputs and regular pipeline/reporting for management.
- Represent the firm at client meetings, industry events and trade missions targeting Japanese business.
Requirements
- 3–5 years’ professional experience in non-life (property & casualty) insurance, broking or related risk management roles with demonstrable client-facing and placement experience.
- Solid understanding of international/multinational insurance programs and cross-border placement processes.
- Familiarity with Japanese corporate culture, business customs and decision-making processes.
- Strong commercial acumen, negotiation skills and ability to present solutions to senior stakeholders.
- Fluency in Japanese and English (verbal and written)
- Willingness to relocate to Europe and travel frequently across the region.
Benefits
- Competitive compensation and benefits package
- Professional development and support for relocation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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