Senior IT Business Analyst optimizing online sales in the insurance sector. Collaborating across business units to define IT solutions and improve customer experience.
GT
Hybrid Business Process Analyst
Posted 10 hours ago
About the role
- Business Process Analyst at GDIT providing requirements analysis and contributing to project success. Collaborating with teams while managing multiple priorities in a Fast-paced environment.
Responsibilities
- Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
- Performing data entry and records updates
- Contributing to project success by influencing individuals on and outside of their team
- Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
- Producing reporting on an as-needed basis (daily, weekly, monthly)
- Determining business metrics to meet ongoing organizational or client informational needs
- Providing data analytics and key insights
- Collecting detailed project requirements and anticipates technical needs
- Collaborating with developers to create future state automated workflows
- Manage the flow of development from idea to release
- Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
- Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
- Troubleshoot and investigate issues reported by business users and provides ongoing communication about status
- Create end user documentation including user and quick reference guides
- Describe and execute test cases
- Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog
Requirements
- 1+ years of related experience with business and/or data analysis
- Education: Technical Training, Certification(s) or Degree
- Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
- Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
- Initiative to develop, run, and present project reports
- Exposure to Agile, Project Management Principles, and Jira
- Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI
- Exposure with Microsoft SharePoint
- Exposure to Microsoft Power Apps and Power Automate
- Experience using Jira (or similar tool) to manage user stories and projects
- Proactive problem solving
- Able to initiate communication with senior leaders
- Effective management of multiple competing priorities at any given time
- Outstanding communication skills with the ability to present to business leaders
- Strong analytical and problem-solving skills
- Capability to work independently and as part of a team
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Paid time off including vacation, sick and personal time, holidays
- Paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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