Content Designer driving user - centered design at Capgemini Invent. Join our Digital Excellence community and collaborate on innovative solutions with clients.
About the role
- Content Expert responsible for content management and process improvements at Elsevier. Engaging in data curation and operational activities across various platforms and workflows.
Responsibilities
- Assess, Execute and Process Improvement of Content Management: Primary assessment of content improvement requests (drafting of procedure and workflow).
- Develop and document workflows.
- Discuss process improvement activities with other related parties.
- Review and gain approvals for new and existing content improvement and/or change requests to safeguard existing content strategy and/or support new business.
- Control new/existing content and new content requirements as specified by the Business to mutually agree on final content requirements.
- Process improvement activities to reduce costs.
- Data Improvement: Create and maintain documents and workflow instructions for suppliers.
- Create code (XML) to use new format sources (when source format changes or is new) to create and validate data.
- Create and/or provide input and process instructions to Supplier Managers and/or instruct external suppliers directly in cases with high level of urgency.
- Provide and develop solutions to new identified content errors and existing errors.
- Workflow Quality control and target QC: Create and/or advise Project Owners on the set-up of quality KPIs for new workflows based on business requirements.
- Create targeted QC checks and analysis for new and existing workflows.
- Document and develop work instructions for updates of content specifications for suppliers.
- Execute on-the-job training of work instructions to external Suppliers.
- Be a content expert and be able to articulate the content features in a simple and intuitive way to both internal and external stake holders.
Requirements
- Enjoy collaborating and leading teams to solve problems and implement innovative solutions
- Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems.
- Be fluent in English, verbal and written and have excellent all-round communication skills.
- Able to work as a team player and to effectively collaborate within a matrix organization.
- Actively seek opportunities for personal development including progression across the wider department.
- Contribute ideas to the improvement of Process
Benefits
- Comprehensive Health Insurance: Covers you, your immediate family, and parents.
- Enhanced Health Insurance Options: Competitive rates negotiated by the company.
- Group Life Insurance: Ensuring financial security for your loved ones.
- Group Accident Insurance: Extra protection for accidental death and permanent disablement.
- Flexible Working Arrangement: Achieve a harmonious work-life balance.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Medical Screening: Your well-being is a top priority.
- Modern Family Benefits: Maternity, paternity, and adoption support.
- Long-Service Awards: Recognizing dedication and commitment.
- New Baby Gift: Celebrating the joy of parenthood.
- Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
- Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
- Free Transport pick up and drop from the home -office - home (applies in Chennai)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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