Content Marketeer involved in creating impactful event content and programming at Easyfairs. Engaging with stakeholders to enhance event success and grow the brand portfolio.
About the role
- Community Content Moderator responsible for monitoring online forums and social media posts for Webloyalty. Engaging with users to minimize negative commentary and address inquiries.
Responsibilities
- Monitor postings on various online forums and social media platforms
- Engage with the community, investigate issues, provide customer support, or respond to enquiries
- Manage each channel where customer services can be contacted
- Identify, anticipate, and respond to member queries
Requirements
- Must have experience with content moderation, trust and safety, social media operations, incident management, risk, compliance, investigations, analytics
- Resume must show strong customer service experience background with role progression
- Key words or phrasing must indicate experience and awareness on social media platforms, content types, moderation decisions, incident handling, root cause, reporting, and data analysis
- Resume must show analytical indicators such as reporting, preparing dashboards, metrics, case analysis, investigations, quality, audits, trend identification or data-drive decision-making
Benefits
- Temporary Hybrid Set-up (Once a week onsite)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Content Marketeer role focused on crafting visible content and engaging themes for events. Collaborating with partners and industry stakeholders to deliver memorable live experiences at Easyfairs.
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