Hybrid Solutions Consultant

at RELX

• Job title: Solutions Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $86,600 - $144,400 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security, Tableau
• Location requirements: Hybrid, United States

About the role

• Solutions Consultant leveraging technical expertise to drive sales of anti-fraud products and services. Collaborating with teams to deliver exceptional client outcomes and build trusted relationships.

Responsibilities

• Partner proactively with sales representatives to support the sale of LexisNexis Risk Solutions (LNRS) anti-fraud products and services to customers and partners.
• Present and demonstrate the breadth of LNRS anti-fraud solutions, detailing functionality, performance, security, best practices, and deployment architectures.
• Respond promptly and thoroughly to client inquiries regarding product functionality, performance, and security.
• Develop deep industry knowledge and leverage it to build strong customer relationships.
• Maintain awareness of the competitive landscape for anti-fraud services and LNRS offerings.
• Identify customer challenges, stakeholders, and influencers to foster familiarity and support sales and maintenance activities.
• Generate scoping documents, statements of work, purchase orders, and collect relevant design details for professional services handoff.
• Collaborate with professional services teams post-sale to support future sales activities.
• Establish and maintain relationships with client contacts.
• Support marketing initiatives at trade shows and industry forums.
• Answer complex technical questions from prospects and clients, including data analysis and presenting results based on analytics.
• Engage with client technical architects, software engineers, project managers, DevOps, and security teams to ensure business and technical requirements are met.
• Design and develop scripts, software, and tools for successful customer deployment and use of LNRS services.
• Coordinate with Professional Services to develop solution components for customer rollouts.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Business, Computer Science, Data Science, Information Systems, Information Technology, or equivalent professional experience.
• 3–5 years of preferred industry experience, with sales, pre/post-sales experience in security, cyber security, fraud, payments, or platform rules/policy engine a plus.
• Ability to travel up to 50% of the time.
• Strong aptitude in data analytics and tools such as Excel, Tableau, PowerPoint, secure file exchange methods, and basic understanding of Batch, API, and SFTP connectivity.
• Advanced consultative skills, including active listening and collaboration.
• Innovative mindset with a willingness to try new approaches to problem solving.
• Strong organizational and project management skills.
• Excellent oral and written communication skills; ability to deliver client presentations and translate technical concepts for diverse audiences.
• Analytical and problem-solving skills for complex business challenges.
• Ability to quickly understand and articulate LexisNexis Risk Solutions product set.
• Relationship-building skills and ability to collaborate with internal and external clients.
• Results-oriented with strong time management and multitasking abilities; highly self-motivated.
• Team player who thrives in a fast-paced environment and fosters camaraderie.
• Practical experience in B2B environments.
• Proficiency with Microsoft Office and Microsoft Teams; CRM technology and workflow software (SmartDraw, Visio, or similar) experience preferred.

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision.
• Retirement Benefits: 401(k) with match and Employee Share Purchase Plan.
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short- and Long-Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
• Paid Time Off, plus up to two days of paid leave for Employee Resource Groups and volunteering with your charity of choice.