Solutions Engineer at Mixpanel who collaborates with sales teams and customers for successful analytics implementation. Responsible for demonstrating technical capabilities and driving customer outcomes.
About the role
- Solutions Architect II collaborating with government organizations, designing and delivering tailored solutions for technical needs. Leveraging technology to integrate mission critical services and enhance customer relationships.
Responsibilities
- Partnering with customers to understand their technical and business needs, to ensure customer success
- Working closely with Akamai and customer teams to design the best solutions and implementation plans
- Collaborating with Professional Service team members to implement and execute best practice solutions for our customers
- Being an integral part of testing and live deployment of our solutions to ensure a smooth and timely integration for customers
- Owning technical aspects of solution delivery and ongoing support to configure, debug, document, test, go live, identify and mitigate risks
- Participating on internal projects to contribute to best practices, improving the quality of Akamai's integrations
Requirements
- U.S. CITIZENSHIP due to legal requirements of our customer base
- Ability to obtain and maintain a DOD Secret Clearance
- 5 years of relevant experience and a Bachelor's degree in Computer Science, Engineering, or its equivalent
- Comfortable working within a Linux command line environment within an Information Technology industry
- Understand customers' technical challenges and design, architect, configure and test solutions with remarkable attention to detail and time management
- Demonstrate understanding of working with network technologies, web development languages, methodologies and architectures
- Desire to solve complex technical challenges with innovative solutions
Benefits
- Healthcare
- 401K savings plan
- Company holidays
- Vacation (in the form of PTO)
- Sick time
- Family friendly benefits including parental leave
- Employee assistance program
- Focus on mental and financial wellness
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Solutions Engineer partnering with customers to drive analytics value using Mixpanel. Collaborating with Sales Engineers and Account Executives for customer success in technical aspects.
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