Hybrid Group Product Manager – Banking Platform

at Relay

• Job title: Group Product Manager – Banking Platform
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Toronto, Canada

About the role

• Group Product Manager leading product strategy and execution for Relay's Banking Platform. Managing a team of Product Managers and collaborating closely with engineering and design teams.

Responsibilities

• Own the product vision, strategy, and roadmap for Relay’s Banking Platform across multiple product teams
• Lead and develop a team of 4-5 Product Managers, setting clear expectations for ownership, decision-making, and outcomes
• Translate company-level goals into a sequenced portfolio of initiatives, balancing customer value, platform scalability, risk, and operational complexity
• Partner closely with Engineering, Design, Risk, and Operations leaders to deliver high-quality, compliant, and scalable banking capabilities
• Ensure teams maintain a deep understanding of customer needs through research and ongoing customer engagement
• Establish and review success metrics across the platform, using data to guide prioritization and evaluate impact
• Drive strong cross-team execution, removing dependencies and holding teams accountable to outcomes
• Raise the bar for product management excellence at Relay by coaching PMs and improving how we plan, ship, and learn

Requirements

• 8+ years of experience in Product Management, including managing multiple PMs or leading multiple product teams
• You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learnings.
• Proven ability to own and evolve portfolio-level roadmaps, not just individual products or features
• Your work experience shows a history of excellence and impact, with a track record of successfully managing and overseeing a broad product portfolio
• You know how to extract valuable insights from data, using different statistical methods and forms of data analysis
• A strong people leader with a track record of developing PMs and building high-performing teams
• Comfortable operating in ambiguity and making principled trade-offs in fast-paced environments
• You care deeply about small businesses and their owners/operators
• You have experience turning data into insights using tools like Excel, SQL etc.
• You are comfortable prototyping a simple user flow/UX in a tool like Figma

Benefits

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.
• Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
• Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.
• Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
• Hybrid work environment: we value meaningful collaboration and connection at our Toronto office three days a week, with lunch, snacks, and beverages on us.
• Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
• Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.
• Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
• Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities.