Creative Producer managing video content and brand campaigns for digital banking platform Relay. Overseeing production processes and collaborating with creative teams.
Responsibilities
Produce and manage creative projects across video content, brand campaigns, design, and Relay’s seasonal video podcast
Own podcast guest research, sourcing, outreach, booking, and scheduling in close coordination with the host
Build and maintain production timelines, workflows, and systems that enable creative teams to work efficiently
Coordinate cross-functional partners including marketing, design, and external freelancers or vendors
Take ownership of campaigns and video productions from planning through delivery. Including proactively managing logistics, anticipating dependencies, and keeping projects moving without needing close oversight
Oversee handoff to post-production partners when needed, ensuring clear briefs and smooth transitions
Identify opportunities to improve processes, templates, and tools that scale creative production
Requirements
You have 3-5 years of experience as a creative producer or in a hands-on production role
You have experience supporting brand campaigns, photo shoots, or large creative initiatives
You’re highly organized and detail-oriented, with a strong ability to manage multiple productions at once
You’re comfortable working closely with designers and creative leads in fast-paced environments
You communicate clearly and proactively, taking initiative to flag challenges, propose solutions, and move work forward independently
You take ownership, anticipate needs, and bring calm to complex creative processes
You’re excited to support and elevate creative teams through strong production
**Bonus Points**
You’ve produced brand campaigns, photo shoots, or video series in-house or at an agency
You have experience supporting podcast or video-based content programs
You’ve worked with external production partners, photographers, or editors
You’re familiar with creative production tools like Notion, Descript, Canva, FinalCutPro, and Frame.io
You have experience in SaaS, fintech, or high-growth startup environments
Benefits
Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.
Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.
Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.
Hybrid work environment: we value meaningful collaboration and connection at our Toronto office three days a week, with lunch, snacks, and beverages on us.
Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.
Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities.
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