Webinar and Conference Producer managing client webinars and scientific events for Technology Networks. Collaborating with teams to deliver engaging virtual experiences and ensuring exceptional client support.
Responsibilities
Serve as the primary point of contact for assigned client webinars, editorial-led sessions and online events for Technology Networks
Research scientific literature to ensure events focus on cutting-edge advancements in life sciences, drug discovery and analytical chemistry
Source high-quality speakers and develop industry-leading scientific event agendas
Provide exceptional customer service and support, ensuring clients are well-informed and satisfied throughout the project lifecycle
Facilitate smooth communication between clients, speakers, and internal teams
Oversee all production tasks for assigned webinars, including client communication, pre-recording, basic video editing, and live administration using our webinar platform, BigMarker
Create promotional content for webinars and online events, including writing engaging copy for email campaigns and landing pages
Support the team lead in tracking key promotional metrics and leverage data insights to optimize content for maximum audience engagement
Attend weekly department meetings to provide updates on the progress of assigned webinars
Maintain real-time accuracy of data trackers and project management tools like Trello
Support event production and administration for live online events, including those in different time zones (occasional work outside standard office hours)
Support webinar and online event production across LabX Media Group brands, assisting with speaker recruitment, event logistics and live session delivery as needed
Requirements
Bachelor's degree in biology, biochemistry or similar (preferred)
Excellent organisational skills
Strong attention to detail and accuracy
Technically adept, comfortable with learning and using new software
Outgoing, comfortable on the phone talking to a broad range of people including clients, laboratory professionals and key opinion leaders
Flexibility to accommodate pre-planned, occasional work outside of normal office hours
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