Hybrid Digital Operations & Tool Manager – Process Optimization, Automation

Posted 3 weeks ago

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About the role

  • Digital Operations & Tool Manager enhancing internal tools and workflows across teams for REGION10 GROUP GmbH. Leveraging technology to drive process improvements and support company growth.

Responsibilities

  • Central responsibility for managing and continuously developing internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill and more.
  • Analyze, automate and document processes — e.g., using Make.com or native tool integrations.
  • Optimize internal workflows through cross-tool logic, automations and clear ownership.
  • Work with all teams (Sales, Support, Development, Administration, Executive Management) to collect and structure internal requirements.
  • Implement and train users on new systems, including access rights management, system architecture and process manuals.
  • Monitor and continuously improve existing tool landscapes and data flows.
  • Provide operational support for tool- and process-related questions (e.g., ticketing, CRM usage, data flows).

Requirements

  • Experience in tool management, digitalization, IT-related process optimization or automation.
  • Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
  • Strong understanding of processes and data flows — you recognize patterns, gaps and opportunities.
  • Analytical mindset, structured way of working and a high degree of personal responsibility.
  • A natural “bridge builder” between technology, people and processes.
  • Very good German language skills; ideally good English language skills.

Benefits

  • €1,000 welcome bonus for successfully joining our team.
  • State-of-the-art equipment — work with high-quality hardware from Apple, Dell and Logitech.
  • Scope to shape the role in a central, key position — you will make a real impact.
  • Home office and remote work options — work where you are most productive.
  • Flexible working hours with time tracking — flexibility with structure.
  • Free specialty coffee and soft drinks in the office.
  • Canteen with breakfast and lunch — freshly prepared daily at an affordable flat rate.
  • Rooftop terrace — ideal for breaks, brainstorming or after-work sunsets.
  • Team events such as a summer party and Christmas party.
  • Individual training and development opportunities — for your professional and personal growth.
  • Free parking and good public transport connections.

Job title

Digital Operations & Tool Manager – Process Optimization, Automation

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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