Digital Operations & Tool Manager enhancing internal tools and workflows across teams for REGION10 GROUP GmbH. Leveraging technology to drive process improvements and support company growth.
Responsibilities
Central responsibility for managing and continuously developing internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill and more.
Analyze, automate and document processes — e.g., using Make.com or native tool integrations.
Optimize internal workflows through cross-tool logic, automations and clear ownership.
Work with all teams (Sales, Support, Development, Administration, Executive Management) to collect and structure internal requirements.
Implement and train users on new systems, including access rights management, system architecture and process manuals.
Monitor and continuously improve existing tool landscapes and data flows.
Provide operational support for tool- and process-related questions (e.g., ticketing, CRM usage, data flows).
Requirements
Experience in tool management, digitalization, IT-related process optimization or automation.
Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
Strong understanding of processes and data flows — you recognize patterns, gaps and opportunities.
Analytical mindset, structured way of working and a high degree of personal responsibility.
A natural “bridge builder” between technology, people and processes.
Very good German language skills; ideally good English language skills.
Benefits
€1,000 welcome bonus for successfully joining our team.
State-of-the-art equipment — work with high-quality hardware from Apple, Dell and Logitech.
Scope to shape the role in a central, key position — you will make a real impact.
Home office and remote work options — work where you are most productive.
Flexible working hours with time tracking — flexibility with structure.
Free specialty coffee and soft drinks in the office.
Canteen with breakfast and lunch — freshly prepared daily at an affordable flat rate.
Rooftop terrace — ideal for breaks, brainstorming or after-work sunsets.
Team events such as a summer party and Christmas party.
Individual training and development opportunities — for your professional and personal growth.
Free parking and good public transport connections.
Job title
Digital Operations & Tool Manager – Process Optimization, Automation
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