Associate Manager Clinical Operations overseeing team management and training at Thermo Fisher Scientific. Collaborating with leadership for project optimization and staff development.
RG
Hybrid Digital Operations & Tool Manager – Process Optimization, Automation
Posted 2 months ago
About the role
- Digital Operations & Tool Manager enhancing internal tools and workflows across teams for REGION10 GROUP GmbH. Leveraging technology to drive process improvements and support company growth.
Responsibilities
- Central responsibility for managing and continuously developing internal tools such as HubSpot, Aircall, Jira, Confluence, Dropbox, SharePoint, Easybill and more.
- Analyze, automate and document processes — e.g., using Make.com or native tool integrations.
- Optimize internal workflows through cross-tool logic, automations and clear ownership.
- Work with all teams (Sales, Support, Development, Administration, Executive Management) to collect and structure internal requirements.
- Implement and train users on new systems, including access rights management, system architecture and process manuals.
- Monitor and continuously improve existing tool landscapes and data flows.
- Provide operational support for tool- and process-related questions (e.g., ticketing, CRM usage, data flows).
Requirements
- Experience in tool management, digitalization, IT-related process optimization or automation.
- Solid knowledge of common cloud/SaaS systems (e.g., HubSpot, Jira, Make, Dropbox, SharePoint, Easybill).
- Strong understanding of processes and data flows — you recognize patterns, gaps and opportunities.
- Analytical mindset, structured way of working and a high degree of personal responsibility.
- A natural “bridge builder” between technology, people and processes.
- Very good German language skills; ideally good English language skills.
Benefits
- €1,000 welcome bonus for successfully joining our team.
- State-of-the-art equipment — work with high-quality hardware from Apple, Dell and Logitech.
- Scope to shape the role in a central, key position — you will make a real impact.
- Home office and remote work options — work where you are most productive.
- Flexible working hours with time tracking — flexibility with structure.
- Free specialty coffee and soft drinks in the office.
- Canteen with breakfast and lunch — freshly prepared daily at an affordable flat rate.
- Rooftop terrace — ideal for breaks, brainstorming or after-work sunsets.
- Team events such as a summer party and Christmas party.
- Individual training and development opportunities — for your professional and personal growth.
- Free parking and good public transport connections.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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