Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
About the role
- Associate Director leading product management for commercial IT solutions at Regeneron. Driving CRM strategies and tech solutions to enhance commercial excellence across global markets.
Responsibilities
- Act as the primary technology business partner for US commercial field sales team and global commercial training team, ensuring alignment of IT solutions with business priorities.
- Lead product strategy and roadmap development for sales technology platforms, including CRM and related tools.
- Partner with commercial leadership to develop cases, perform benefit analysis, and provide accurate estimates for initiatives.
- Drive end-to-end product lifecycle management, from requirements gathering and functional design to UAT and deployment.
- Serve as the bridge between business partners and technical teams, ensuring solutions meet business needs and are scalable for future growth.
- Provide expert guidance on sales technology solutions, including next generation CRM platform - Veeva Vault CRM and Salesforce Life Sciences Cloud.
- Identify process gaps and recommend strategic improvements to enhance efficiency and compliance.
- Oversee training and communication strategies for end-users to enhance adoption and effectiveness.
Requirements
- Bachelor’s degree in a related field; advanced degree preferred.
- 8+ years of experience in Pharma/Biotech IT with a focus on commercial technology solutions.
- Proven track record in product management and IT project leadership, including partner engagement and governance.
- Hands-on experience with Veeva Vault CRM and Salesforce Life Sciences Cloud.
- Technical understanding of PromoMats, Informatica, Snowflake & Tableau.
- Strong understanding of data integration and MDM within CRM ecosystems.
- Ability to challenge technical designs constructively, ensuring simplicity and scalability.
- Ability to be onsite in one of our locations four days a week.
Benefits
- health and wellness programs (including medical, dental, vision, life, and disability insurance)
- fitness centers
- 401(k) company match
- family support benefits
- equity awards
- annual bonuses
- paid time off
- paid leaves (e.g., military and parental leave) for eligible employees at all levels!
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