About the role

Junior Solution Architect collaborating with customers using Red Hat products and services. Participating in a 12-month onboarding program to build technical and customer engagement skills.

Responsibilities

Participate in the FASTER Program, a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel.
Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services
Build a strong support network of your peers, managers, mentors and other Red Hatters within and outside of your team
Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications
Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities
Shadow and assist more experienced Solution Architects as they deliver proof of value to our customers and partners through presentations, demonstrations, workshops and pilot projects
Enhance your professional capabilities through working directly with customers and participating in skill development opportunities
Gain understanding of the processes and tools associated with enterprise-level solution architecture
Focus on your personal and professional development as you grow your career at Red Hat
Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue

Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
Strong technical skills in computer science, IT, AI, or related fields gained through university programs, up-skilling bootcamps, certificate programs, military experience, etc.
Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
Motivation to engage in self-directed learning on new technologies
Desire to be customer-focused, understanding customer needs and helping them achieve their goals
Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat office location and remotely
Effective communication (written and verbal) and presentation skills
Ability to work independently and collaboratively with internal teams and external customers
Practical experience with IT infrastructure fundamentals, including installation, configuration and basic operating system administration
Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus.