Account Director at Hearst UK, managing client services for iconic media brands like Cosmopolitan and Esquire. Overseeing high - impact campaigns and driving client development in various sectors.
About the role
- Account Director at RealSelf overseeing revenue growth and provider performance. Responsible for renewing and expanding business while advising clients on marketplace dynamics.
Responsibilities
- Own and grow a defined book of business through renewals, retention, and expansion
- Analyze provider performance and translate insights into actionable recommendations during check-ins, QBRs, and retention / renewal conversations.
- Proactively identify risk, mitigate churn, and optimize provider performance within the RealSelf marketplace.
- Partner closely with Account Executives, Product, and Data teams to drive growth and improve the customer experience.
Requirements
- 5+ years of experience in account management, ad sales, or performance-driven revenue roles
- Experience managing and growing a meaningful book of business with revenue accountability.
- Comfort working with performance data, metrics, and benchmarks to influence customer decisions.
- Strong communication skills and confidence engaging with senior decision-makers.
- A consultative mindset with the ability to balance relationship management and revenue outcomes
- Highly organized, analytical, and comfortable in a fast-paced, evolving environment.
- Experience in SaaS, marketplaces, ad tech, or performance marketing environments preferred.
Benefits
- Health benefits: We offer comprehensive benefits for medical, dental and vision 100% paid for by RealSelf at the employee level.
- Work-life balance: Enjoy paid time off, including no work on your birthday and Summer Fridays, as well as generous leave options for life events such as becoming a parent.
- 401(k) matching: Plan for the future and take advantage of our 401(k) plan with a company match.
- Treatment reimbursement: At RealSelf, we encourage our team to walk in our audience’s shoes. That’s why we offer a cosmetic treatment reimbursement program to employees who would like to take on a more active role as the consumer.
- Company holidays: We believe in celebrating holidays! Enjoy time off during our 12 company-wide holidays + no work on your birthday!
- Hybrid NYC office: We recognize that there’s no one size fits all with office culture. That’s why we believe in a flexible hybrid schedule for our New York City employees, who can enjoy the benefits of in-person collaboration in our office as well as deep work time while remote at home.
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