Analista de Controles e Processos at Auxi handling process mapping and ensuring delivery quality using Qualitor system. Involves administration and adjustments to workflow systems.
About the role
- Senior Analyst supporting execution of guest experience initiatives for Celebrity Cruises. Partnering with teams to define and deliver innovative concepts aligned with the brand’s promise in the travel industry.
Responsibilities
- Support the execution of guest experience initiatives, shaping the future of Celebrity Cruises
- Transform product vision into high-quality, guest-centric journeys
- Partner with cross-functional teams to define and deliver innovative concepts across ships and/or destinations
- Ensure every sensory touchpoint is seamless, intuitive, and aligned with the brand’s promise
- Craft detailed presentations and develop compelling cases to influence critical decisions
- Champion the guest experience in all they do
Requirements
- Minimum 2 to 3 years in a product, design, marketing, or other similar role
- Bachelor’s degree required, Master’s degree a plus
- Experience working with Architects/Designers/Creative & Innovation Consultants a plus
- Experience in the travel industry a plus
- Proven track record of success in fast-paced environment with demanding timelines
- Ability to effectively communicate across a large ecosystem of partners and builders, that spans product definition, design and construction
- Exceptional verbal and written communication and project/program leadership skills, including the ability to communicate effectively to the executive levels of the company
- Ability to assemble, lead and influence cross-functional teams to execute against a vision
- Ability to craft and tell a compelling and influential story for partners and collaborators
- Ability to document and package detailed operational requirements and experiences
- Obsessive attention to detail and follow-through – every detail matters
- Ability to find answers and propose initiative and solutions on your own – a self-starter
- Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships
- Ability to solve creative problems and drive ideas into action, with a positive outlook and willingness to take personal initiative
- Ability to travel up to 20-30% of the time
Benefits
- Competitive compensation
- Excellent career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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