Product Manager Intern responsible for managing product lifecycle and collaborating with engineering team to enhance customer support tools. Gain hands - on experience within a B2B and B2C FinTech environment.
About the role
- Product Owner overseeing F&B technology platforms and strategies at Royal Caribbean Group. Transforming guest and crew experiences through effective product management and collaboration.
Responsibilities
- Define and maintain the product vision, roadmap, and backlog for F&B-related systems (e.g., POS, inventory, kitchen management, mobile ordering).
- Translate high-level business objectives into clear, actionable initiatives aligned with both IT and F&B operational priorities.
- Work with F&B leadership, shipboard operations, and IT teams to define goals, measure impact, and continuously improve product offerings.
- Partner with data and analytics teams to ensure proper data capture, system telemetry, and reporting capabilities across all platforms.
- Champion data integrity and integration between F&B systems and enterprise analytics platforms.
- Collaborate with restaurant, accounting, digital, procurement, and guest experience teams to capture business needs and drive product adoption.
Requirements
- Bachelor’s degree in Business, Information Systems, Hospitality Technology, or a related field.
- 3–5+ years of experience in product ownership, business systems analysis, or IT project management, preferably in the hospitality, cruise, or travel industry.
- Proven experience managing technology platforms and vendors within the F&B domain.
- Strong understanding of system integration, data flows, APIs, and business intelligence tools (e.g., Tableau, Power BI, Snowflake).
- Ability to build trust and influence across a wide range of technical and non-technical stakeholders.
- Solid understanding of Agile development methodologies and experience writing user stories, epics, and product documentation.
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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