Product Manager responsible for strategic direction and product decisions for mobile autonomous power solutions. Collaborating with teams to ensure market success and profitability.
About the role
- Product Manager Intern responsible for managing product lifecycle and collaborating with engineering team to enhance customer support tools. Gain hands-on experience within a B2B and B2C FinTech environment.
Responsibilities
- Drive the lifecycle of features from concept to launch, including requirements gathering, design, and collaborating with the engineering team during grooming and development.
- Work closely with product domain teams across the organization to understand new features, define how they should be supported, and ensure all necessary APIs are in place to enable required customer support tooling.
- Fully immerse yourself in the day-to-day operations of an Agile development team, participating in all ceremonies (e.g., stand-ups, retrospectives).
- Assist the full-time Product Manager in writing development stories, guiding sprint planning, helping to define priorities and scope to ensure the engineering team is set up for success.
- Actively engage with the Customer Service, Risk and Compliance Operations teams to collect feedback, observe their workflow, and formulate data-driven solutions to the top pain points they experience with their current tooling.
Requirements
- Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.
- A 3.0 GPA or higher
- A strong passion for technology, problem-solving, and improving user experiences.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to learn quickly and thrive in a dynamic, collaborative team environment.
- Familiarity with Agile methodologies is a plus.
Benefits
- Direct mentorship from an experienced, full-time Product Manager.
- Opportunities to ship real features that will be used daily by our Customer Support agents, providing tangible business value.
- Gain invaluable experience in the FinTech industry and the specific challenges of enterprise internal tools.
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