Product Manager Intern responsible for managing product lifecycle and collaborating with engineering team to enhance customer support tools. Gain hands - on experience within a B2B and B2C FinTech environment.
About the role
- Senior Product Manager at Mitacs managing product outcomes and collaborating on digital strategy development. Overseeing product development lifecycle and team collaboration to enhance competitiveness.
Responsibilities
- Prioritize and manage the project backlog for Mitacs+ while collaborating with the Product Lead, the Service Design team, and Operational Excellence
- Work with stakeholders across the organization to understand their business, operational, and systems needs
- Design and deliver innovative solutions and a pleasant user experience to meet those needs
- Have solid knowledge of Mitacs+, Power Platform, and PowerApps to assist with developing new features and improving existing functionality
- Develop deep knowledge of internal and external processes and workflows, including program requirements, to inform major strategic product decisions
- Identify and define areas within Mitacs+ to collect analytics data and track product performance, adoption, and other key business metrics
- Throughout the product development lifecycle, advocate for the needs of end users and internal stakeholders, assess market trends and emerging technologies, and evaluate what’s required to remain competitive to determine which features to build
- Enable focused collaboration and promote cohesion across all team members and stakeholders while fostering an agile culture
- Manage the product portfolio and releases, effectively groom the product backlog through feature prioritization, and estimate delivery timelines
- Prioritize and build consensus across multiple stakeholder groups
- Communicate stakeholder needs to Agile teams and vendors using user stories and prototypes
- Coordinate activities across the software development lifecycle to ensure the delivered product meets user needs and delivers value for our clients
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field
- At least 8 years of experience working as a Product Manager or in a similar technology role
- Extensive experience managing stakeholders across multiple organizational disciplines
- Strong drive to take ownership of a set of new products and features
- Motivated and able to foster collaboration and productivity within a product team
- Good understanding of and experience with Mitacs’s business systems, operational needs, and product offerings
- Motivated to design new solutions and be innovative
- Previous experience collaborating with designers to define Customer Experience (CX) and User Interface (UI)
- Experience working within development and cross-functional technology teams, particularly for customer-facing web applications
- Knowledge of software development lifecycle best practices, including build, test, and release
- Strong background in software development and experience using agile methodologies
- Excellent verbal and written communication skills
- Exceptional collaborative mindset and experience managing cross-functional teams without direct reporting lines when necessary
- Strong problem-solving and task prioritization skills
- Proven ability to manage workloads effectively and deliver results that meet agreed product objectives
- Positive attitude
- Written and spoken English proficiency is required for this role
Benefits
- Equity, diversity, and inclusion
- Accommodations during the recruitment process
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