Engineer optimizing employee cabin allocation and planning processes for Royal Caribbean Group. Leading workflow redesign and systems improvements to enhance operational efficiency.
Responsibilities
Optimize the end-to-end employee cabin allocation and planning process and strengthen operational planning across the fleet.
Lead workflow redesign, system improvements, and data governance related to cabin allocation and usage to reduce revenue cabin displacement and improve forecasting accuracy.
Serve as the owner of fleetwide staffing (PAR) planning, developing data-driven models and long-range staffing forecasts.
Owner of the cabin request management process including its supporting systems, workflows, and governance.
Conduct a full diagnostic of the request-to-approval workflow across shipboard and shoreside teams.
Create standardized, enterprise-level workflow for request intake, approval hierarchy, documentation, and exception management.
Define the data model and key metrics for forecasting, budgeting, and performance tracking.
Quantify the financial impact of employee cabin usage.
Ensure recommendations can scale across the Royal Caribbean Group fleet.
Develop capacity models to forecast demand based on ship class, itinerary, and operational programs.
Lead the end-to-end crew staffing (PAR) planning process across seasons, itineraries, and operational programs.
Requirements
Bachelor’s degree in Industrial Engineering, Systems Engineering, Operations Research, or related field.
3–7 years of experience in process engineering, operations optimization, or systems transformation.
Strong process mapping and workflow design experience.
Ability to translate operational needs into scalable SOPs and system requirements.
Intermediate to advanced analytical capability.
Experience with operational or logistical systems.
Experience in capacity planning, workforce forecasting, or operational demand modeling.
Strong communication and stakeholder‑management skills.
Ability to work across shipboard and shoreside environments.
Preferred Experience in hospitality, cruise, transportation, or aviation resource planning.
Familiarity with revenue management or resource capacity modeling.
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