About the role

  • Senior Mitel Engineer developing and supporting collaboration services for consulting clients. Collaborating on projects while ensuring customer-focused service and solutions delivery.

Responsibilities

  • Develop, implement, and support collaboration services and solutions for consulting clients
  • Build a customer-focused relationship with client to identify business challenges
  • Research new products for selection and educate team members on these products
  • Provide senior level support and maintenance for customer networks
  • Create and maintain detailed documentation of past projects
  • Stay current on new products and solutions by utilizing networks of resources

Requirements

  • 3+ years in a technical related field
  • 3-5 years in a technical related field preferred
  • 3+ years’ experience working as a consultant
  • Bachelor’s Degree or equivalent experience
  • Installing and supporting Mitel solutions MiVoice Office 250, MiVoice Business, or MiVoice Connect
  • Certification in one of the above Mitel UC platforms
  • Strong VoIP troubleshooting skills
  • Experience deploying VoIP Protocols – SIP, QoS, G711/G729

Benefits

  • Flexible Work From Home arrangements

Job title

Senior Mitel Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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