Builds and maintains relationships with decision-makers, front line advisors and managing team individual accounts within territory
Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds
Analyzes sales data and business trends to conduct business reviews with assigned accounts
Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing
Conducts and coordinates agent trainings, ensuring the development of Celebrity brand champions
Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources
Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation)
Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region
Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives
Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation)
Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation
Field Sales Manager will perform other duties as required
Requirements
Minimum 3 to 5 proven outside sales experience required
Travel industry preferred
Bachelor's degree preferred, or combination of education and experience
Must be able to work weekends
Applies sound judgment
Negotiation Skills
Financial /Business acumen
Presentation and Communication skills
Information Management (Technology; Sales Automation)
Territory Management
Interpersonal and Collaboration skills
Sales Aptitude and Ability
Strong solution selling skills
Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions
Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability
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