About the role

  • Builds and maintains relationships with decision-makers, front line advisors and managing team individual accounts within territory
  • Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds
  • Analyzes sales data and business trends to conduct business reviews with assigned accounts
  • Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing
  • Conducts and coordinates agent trainings, ensuring the development of Celebrity brand champions
  • Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources
  • Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation)
  • Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region
  • Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives
  • Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation)
  • Field Sales Manager is responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation
  • Field Sales Manager will perform other duties as required

Requirements

  • Minimum 3 to 5 proven outside sales experience required
  • Travel industry preferred
  • Bachelor's degree preferred, or combination of education and experience
  • Must be able to work weekends
  • Applies sound judgment
  • Negotiation Skills
  • Financial /Business acumen
  • Presentation and Communication skills
  • Information Management (Technology; Sales Automation)
  • Territory Management
  • Interpersonal and Collaboration skills
  • Sales Aptitude and Ability
  • Strong solution selling skills
  • Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions
  • Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability
  • Fosters Collaboration and Cooperation
  • Champions Change and Innovation

Benefits

  • Competitive compensation and benefits package
  • Excellent career development opportunities

Job title

Manager, Field Sales

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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