IT Provisioning Manager leading projects for Managed LAN and WLAN Service provisioning at Emerson IT. Ensuring service delivery and collaboration in an ITIL-inspired environment.
Responsibilities
Ensure excellent execution of Network Services Provisioning Projects and Programs aligned with business demand, onboarding, and acquisition initiatives.
Apply project/program management skills to meet I&O requirements while fully understanding scope, budget, and goals.
Act as the primary stakeholder contact and maintain high stakeholder satisfaction.
Optimize provisioning timelines and coordinate tasks to simplify processes for local IT teams.
Enforce Emerson policies, security standards, and IT procedures while collaborating with other teams as needed.
Manage own project portfolio in line with I&O priorities, capacity, and roadmap commitments.
Maintain accurate project data in Workfront and support accuracy in GAMS.
Oversee resource capacity within projects, proactively addressing constraints with resource managers.
Promote efficiency across all work practices and contribute to continuous process improvements.
Work independently with minimal supervision and handle additional duties as assigned.
Requirements
Education to degree level or equivalent, but experience may be considered instead of formal education.
Minimum 3 years’ experience in managing IT-related projects of medium/high complexity, in an international, preferably large enterprise environment.
ITIL or equivalent awareness or certification.
Language knowledge: fluent in business English (speaking / writing); any other languages are considered an advantage.
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