IT Operations Lead at Loadsmart ensuring a secure and scalable technology environment. Collaborating with teams to manage IT services and maintain operational efficiency.
About the role
- Card Operations Manager managing physical card program operations at a fintech company. Collaborating with global partners to drive project timelines and operational efficiencies.
Responsibilities
- Own physical card program operations end-to-end
- Lead manufacturer implementations
- Be a strategic partner to clients
- Keep the machine running
- Drive visibility and accountability
Requirements
- 4–7 years of experience in card operations, payments operations, or a related fintech/financial services function
- Deep familiarity with physical card issuance, card network rules (Visa, Mastercard), and card manufacturer relationships
- Exceptional project management skills
- A clear, confident communicator who can hold vendors accountable
- Someone who thrives in ambiguity, moves quickly, and builds process where none exists
- Experience working cross-functionally with engineering and product teams is a strong plus
- Bonus: exposure to stablecoin or crypto-native card programs
Benefits
- Unlimited time off
- Flexible working
- Easy to access benefits
- Retirement goals
- Equity plan
- Rain Cards
- Health and Wellness
- Team summits
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