Experienced Financial Services Administrator handling administration for life, pensions, and investments with a focus on client servicing. Working in a hybrid environment from Birmingham or Market Harborough.
Responsibilities
Ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner
Work from our Birmingham or Market Harborough office, but with the ability to work from home
Client servicing: including creating new client packs, preparing and processing authority letters, and ensuring relevant documents are uploaded
Compliance: performing relevant anti money laundering checks, and checking compliance documentation is completed
New business submission: use client database to track new business and current position, updating planner accordingly
Requirements
Must have excellent understanding of the financial planning process
Must have excellent communication skills and telephone manner
Proven experience in an IFA Financial Services Administration Role
Proficient IT skills, basic spread sheet and database knowledge
Good planning and effective organisational skills
Honesty and integrity
Methodological approach to work
Benefits
Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working
Generous time off: 28 days holiday + bank holidays + your birthday off
Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions
Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts
Career development & progression: Access to the Radiant Academy for structured training
Team culture: Join a collaborative, approachable group of professionals who value both excellence and support
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