Supervising social media engagement and customer experience for Bidcom in Argentina. Collaboration with marketing on strategy and community feedback for continuous improvement.
About the role
- Social Media Manager leading QVC UK's social media and social commerce strategy across various platforms. Manage a team to enhance brand engagement and commercial outcomes.
Responsibilities
- lead and deliver QVC UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast
- lead, coach and develop the Social Media team, setting clear goals, and ways of working
- lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement and commercial outcomes
- build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast and Brand teams to support growth, revenue and innovation
- take ownership of social budgets, performance reporting and insights, using data to inform strategy, optimisation and investment decisions
Requirements
- proven experience leading social media and social commerce activity in a commercial environment
- hands‑on experience of paid social and analytics
- demonstrated people management experience, including leading and developing teams of three or more
- experience with social platforms, social commerce models and livestream shopping
- commercial mindset with experience meeting engagement, growth and revenue‑based goals
- excellent stakeholder management, with the ability to turn insight into clear action
Benefits
- competitive compensation
- paid time off
- employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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