Senior People Systems Analyst for QVC Group, supporting HR systems and enhancing the team member experience. Collaborating closely with People leaders and Technology to deliver effective solutions.
Responsibilities
Partner with People teams and Centres of Excellence to understand business needs and translate them into effective People Systems solutions
Lead the design, configuration and delivery of enhancements across HR systems, especially Kronos
Provide expert production support, resolving system and data integrity issues
Collaborate with Technology and external vendors on integrations, testing and secure data transfers
Create clear documentation and support materials
Act as a trusted contact for Tier 1 and Tier 2 support teams
Requirements
Proven experience configuring and supporting enterprise HR systems, ideally Kronos
Strong analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Experience working with sensitive data
Clear understanding of security, privacy and governance principles
Understanding of software design, deployment and change methodologies
Confidence to communicate complex technical information clearly
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